Bissell PowerFresh Vac & Steam All-in-One Vacuum and Steam Mop, 2747A

Perfect for us fur mamas 🐾
Sorry so long I hate long reviews but they do help those that research while shopping so I want to contribute! I was looking to replace my shark steam mop that I’ve had for four years as it finally kicked the bucket and stopped steaming.  As a replacement I was looking for something that didn’t have a thousand attachments because my shark had it and I only used them once.  I’ve gotten my routine down to where I vacuum the whole house and then steam and that’s a timely process.  I didn’t even know they made two-in-ones like this one!  I have a messed up arm from heavy equipment like hand-held vacuums and the shark steam mop because it swivels all crazy.  This one ended up being heavy but it didn’t aggravate my arm at all.  It doesn’t allow for crazy swivels so there was minimal risk for hurting my arm.  And let me say, vacuuming and steaming as you go is the BEST!  I was so nervous because it completely changes the routine and I found myself overthinking about how I was going to work it literally.  Like do you vacuum and then steam, or do you do both simultaneously?  Like, how do I do it?!  I finally just went in and went with it.  And it went beautifully and cut my floor-cleaning in half!  Whole house done in just one go!  I only had to refill the water tank once compared to three times before with old product.  And the cord is the usual length.  The handle is adjustable if you need to make it shorter or taller.  And I like to have multiple pads on hand so I can change as I go.  I like to dedicate one pad to our master bedroom, one for the kitchen and one for living area.  And then when I’m done, I toss them all in the washer and hang-dry.  It’s what I did with my old product.  Also, emptying the vacuumed debris from dirt tank was super easy too.  I have replacement filters on the way.  Bravo, this two-in-one is AWESOME especially for its price.  I’m super happy!  I still have my super lightweight vacuum cleaner for daily maintenance to alleviate my arm, and a spray swiffer-like mop for daily spot-checks and its own washable pads.  I’ll be using this two-in-one once a week ;)PS I’m a GSD fur mama and she’s currently shedding, there couldn’t have been a more perfect time to try this new thing out!  Her ball of fur was in the dirt tank nice and dry while the mop pad clearly picked up the dirt tracked by her muddy paws from recent rainy weather.  This is a must-have for fur mamas! 

Great product. One part broken on arrival.
The product itself is great. I bought a used model that was a great deal. It was listed as “used – mint”. However, the bottom cord holder was broken upon arrival. I tried to fix but the part wasn’t salvageable. Otherwise, the product worked great and did an amazing job cleaning dust under my dishwasher during installation.

First one stopped steaming in 2 weeks, warranty replacement leaks everywhere
I bought this back at the end of August and was super excited to get it. Within 2wks the unit stopped heating up to make steam. Amazon encouraged me to reach out to Bissell for help, and I did. The process of reaching out to Bissell took a little over 2wks all in, so I was out of my return window by the time the warranty replacement Bissell sent arrived. But to back up a bit, help from Bissell was effectively non existent. The tech I was paired with for emailing back and forth kept giving me directions on what parts of the unit to remove and check for clogs, but this unit had none of those pieces as removable. All of the places he was telling me I should be able to slide a panel or easily click to remove pieces of the machine to check are securely screwed together. It’s like he was giving me advice on different steam mop units (also semi confirmed from the amount of YouTube scraping I did to try and find troubleshooting for this exact model; what he was telling me to do would have worked for other models I saw). Finally he said no problem, he would process a warranty replacement and a new unit out. In most cases, I’d have rather just returned this to Amazon, but this was the first time I’d seen Amazon suggest reaching out to the manufacturer, so I followed their lead and got what seemed to be a reasonable outcome: a brand new machine.WRONG. This outcome was no bueno too. About a month into owning it, I found the ground beneath it absolutely soaked one morning. I assumed maybe I hadn’t closed the tank fully when I refilled it, or maybe one of my in laws staying with me knocked it over and didn’t realize it had effectively emptied the tank and wrote it off. This happened again when it was just my husband and I at home, shortly after I’d finished spot mopping an area. Went back to finish after dinner and again, a puddle under the unit. This is all on my laminate floors, too, so now I have these nice little hooved up edges where the water sat and soaked in. Anyway, I thought it was user error and used some of my previous self taught troubleshooting techniques to try and fix it. I limped it alone for the last 6ish wks, just hoping I’d make it through the holiday season. I made sure to always empty it when I was done and everything. But, just before thanksgiving, the unit began leaking near constantly when in use. Steam mopping was pointless because you left a trail of big droplets behind you. Still, I kept trying to fix it. Then, this morning, it effectively stopped steaming. It didn’t *entirely* stop, but the stream of steam that comes directly out of the body is so minute it’s ineffective, and the majority of water that comes out of the body just dribbles out in a steady stream when you hold the handle down. The unit is warm to the touch, but it’s just not making much steam at all. I considered maybe it’s my water, but I switched to filtered and distilled only on this second one and it still crapped out. I’m over it. I’m done. This machine has so much potential to be good and when it worked I LOVED it, but there’s clearly some sort of issue with the steam end of the whole process.Fwiw, I contacted Amazon about this whole issue and made it clear that the reason I was outside of the return window was their own doing. After 3 chat techs and 29min, they finally refunded me in whole and said to just toss the bunk warranty replacement unit. What an absolute shame, but at least I got my money back.

I am very deceived of this product. It’s hard to maneuver doesn’t slide easily. On a carpet yo need brute strength to operate it.I would suggest to Bissell to have it self-propel. The maceuvrablity would be greatly enhance.The concept is great, the reality is awful.Can the wheel be adjusted in height?