Gotrax Adult Electric Scooter with Seat, Max 19-25miles Range, 15.5-20mph Power by 350W-500W Motor, All-Terrain Tire & Wider Deck & Soft Cushioning Seat with Carry Basket

Excellent performance and durable metal design
I usually park my car at a free lot that’s about a 20-minute walk from my office building, and this scooter has seriously saved me so much time and energy. Instead of that long walk in the Texas heat, I just hop on my scooter and cruise to work in under 5 minutes. It handles my heavy work bag (MacBook Pro + iPad and all) without any issues—super stable and the rear basket holds everything securely. The seat is comfy, the ride is smooth even over sidewalk cracks, and it was super easy to set up right out of the box. The battery lasts me the whole week on a single charge, and it folds up nicely when I need to store it. Honestly, I didn’t expect to enjoy it this much, but now I look forward to using it every day—it’s made my commute way easier and even kinda fun. Overall, it worth the price!

Horrible company, scooter can barely make it up hills
Update: Gotrax never sent me a replacement tire tube, despite telling me they did. After giving me the runaround for several weeks, they told me to purchase tire tubes size (and I am quoting them directly from the email) ” 14″x2.5″ “. They said they woud reimburse. Fine. I trusted that the information they gave me was accurate, however the tire tubes I got arrived today. They are not the right size. The size listed in this ad for the ASTRO is ” 14″x2.125″ “; the size they gave me is for a different model. I’m beyond frustrated at this point. I haven’t been able to use my scooter since July 14th. It is now September 9th. I will have to re-order the right size and again ask them to reimburse me for the cost. Their customer service team is in China so it’s not as if I can get this resolved in real time.————Update: my rear tire went flat randomly and i could not pump it up. A month ago GoTrax customer support say they would send me 2 new replacement tires since they are a special kind. I have yet to receive the tires. They cannot give me a tracking number. For several days they keep telling me they’ll check the warehouse. I have mobility issues and can’t drive so this is my backup. I’ve been depressed and not having transportation is adding to all of my other problems making me $uicidal. I just want to replace my tire. They won’t give me a tracking number and have not just re-sent tires to me. I’m extremely angryUpdate: after charging the scooter all night, the battery only had 3 bars. Right now I don’t feel safe traveling longer than 5 miles unless I’ll be able to charge the battery at my destination. I contacted customer support because it seems to me that the battery is faulty and I would rather have a replacement then to be stranded somewhere in winter with a ~65 lb scooter that doesn’t work. I will update once this is resolved through customer service.I found this scooter while looking for an affordable electric scooter that was equipped with a basket.The package was delivered to the wrong apartment, and considering the box weighs quite a bit, it was a workout to pull it up a set of stairs and over to my apartment. Once I got it inside and opened the box, setup was fairly easy. The handlebars come disconnected but are easy to connect. The only things left to do were add the seat, basket, and then plug in the battery.I modified the scooter with a larger basket, rear-view mirror, and phone holder. I also got a Master Lock brand U-lock to use while out and about. The scooter comes with front and rear lights, and a little bell. The bell was in the way so I moved it to allow room for the mirror. The shocks can be adjusted depending on how much cushion you want. I didn’t adjust mine but I may loosen them a bit just to have a smoother ride.On my first ride I noticed that it accelerates nicely and fairly smoothly. The mechanism to go forward took a bit to getting used to, only because the scooters I rode previously were a bit different. I almost always ride at the max speed, and let off when going down hills. Higher speeds are possible while going down hill. On inclines the scooter slows a little bit, and even more if the incline is more than a 20 degree angle. Nonetheless, this was not an issue for me as I was not needing to go up steep inclines. I also weigh around 108 lbs, so I imagine someone weighing closer to the max limit of the scooter would have trouble. There is not a lot of “horse power” driving the motor so for people who want more speed and more power, I would recommend the 500W model rather than the 350W one that I bought. Another small thing I noticed is that – just after one ride, the grip tape is coming off in one of the corners. It’s not a huge deal, but as someone who used to skateboard – gripping her own boards – it’s not difficult to make sure the grip tape stays on properly. The grip tape itself is a little bit thin, so I might actually replace the grip tape myself.On my second right I noticed that on the way back from a ~3 mile round trip, the battery indication screen kept going from 3 bars to 2, interchanging between the two almost randomly. I charged the battery full overnight, and that issue did not happen the first day I rode it, and it had only charged for ~4 hours prior to that. I’m not sure if there is something wrong with my scooter, but I plan on seeing what the bars do when the battery drains lower. Another thing I noticed is that the breaks don’t function as well when roads are wet, so it’s something to be mindful for. This is true for bicycles as well so I was expecting that. I rode the scooter on a dry day and a wet day and it did fine both times.For the price, it is decent. The price dropped around $60 literally the day after I bought it, which meant the price for the 500W had dropped to the price I paid for this scooter, so I was feeling kind of bitter about that. I would have preferred the 500W, but the price point and shipping time for this one just worked out better for me. In the future if I were to buy another one, or replace this one, I would get one with more power for sure.

I received my scooter yesterday, ON TIME and in PERFECT condition. Unpacking was easy and ASSEMBLY was simple and took only a few moments: lift and lock the stem, screw down the handlebars, insert the seat, adjust and lock, and screw down the basket. Tools were included and I’m quite sure 99% of buyers can do it all themselves.The scooter is LIGHTER than I expected and the clever weight distribution and high floorboard clearance makes it easy to handle. CHARGING is a bit slow … but they don’t claim otherwise. Build QUALITY is top notch – I am so IMPRESSED! Everything is sturdy and secure and there is no wiggle in the stem. Tires are nice enough and arrived inflated and ready to go. Fenders are nice and secure – no rattling or noise. Kickstand is thick and robust and holds it up nicely without worries. The basket is high quality, spacious and handy. The screen is functional and has everything you really need: speedometer, odometer, voltage, gear settings and battery bar.Took it out for a ride today and was super happy! The SUSPENSION systems are excellent! 2 in front, 2 in back, there are springs under the plushy, wide seat and a seat post with suspension as well – WOW! Feels like you are floating over even the worst road conditions! Fantastic.ACCELERATION is gradual and smooth. If you want something to do burnouts on, this is not it – but for me this is perfect. A smooth and silent ride. There is also a unique acceleration guard: If you stop at a red light (for example) the scooter automatically switches to 0 gear after a short wait, so you cannot accidentally ‘take off’… you have to tap the brakes to put it in ‘drive’ again. I think this is a brilliant addition to PEV’s which I have not seen before. (And I have owned a bunch of ’em) Way to go GoTrax! SPEED is good and as claimed.TAIL LIGHT/BRAKE LIGHT is large, bright and functional. HEADLIGHT angle is adjustable but the amount of light thrown is minimal and too focused. If there was one thing I would like to see improvement on it would be a better headlight.All in all my first impressions have been very positive. It’s better than I expected and that’s saying something because I have pretty high standards and expectations. :)I will update again after some more thorough testing~

Absolutely the best, just need a better light, a bigger basket and it would be the best on the market period, don’t know why there isn’t mor of this design being promoted everywhereI ride this EVEERYDAY to and from work over 8km, rain or shine, day and night, and having used a few of their other standing scooters, this is by far the best one I’ve had.Good speed + acceleration, good weight, front and back lights, key start, the sealed breaks so I don’t have to clean the all the time, good sized tires, and SHOCKS yes so, many very great shocks front, back, hell the seat has one too, not having to carry my lunch, groceries and things on my backHad a really nasty crash with a fallen tree branch at 40kph in the dark, and I can 100% say this scooter came out of in 99% better than I did, only a little scuff to the top of the handle screen meanwhile I’m in the hospital for 12+ hours, so well-built is an understatementMaintenance is a breeze, mostly just wiping off road grit and pumping up the tires once a monthAlot of people seem to think they should be able to ride any scooter, not just this one up ANY hill like a car, but they can’t and this one’s no exception, though I’ve easily made it up hills beyond the standard 15 grade they all scooters suggest on this with very little slow down but you’re not going racing up the really big ones that even cars can be heard chunking on to go up, so plan your path accordinglyBattery and distance is great, I used to use nearly all of it in one trip on previous scooters, with this beast my battery meter doesn’t even drop one bar in a full trip to and from work, which is great since I forget to plug it in often lol, I do wish the plug in for the batter wasn’t on the bottom though, while not bad or anything it just isn’t as convenient as an older guy like me would like (knees are creaky lol)100% Would buy again, and again, love it

Je suis très heureuse qualité prix.Max 24km, monte très bien petite côte sans problème.Je n’ai pas fait de longue distance, environ 2-3 km par jours et pas chargé avant 2 semaineConfortable pour courte distance, assez stable. Je m’en sert pour aller à l’écurie qui est près de chez moi. Donc chemin de roche et terre sans problème.