Redragon M686 Wireless Gaming Mouse, 16000 DPI Wired/Wireless Gamer Mouse with Professional Sensor, 45-Hour Reliable Power Capacity, Customizable Macro and RGB Backlight for PC/Mac/Laptop

Cost of mouse does not cover great service provided by support staff
I’ve never reviewed a product before, but after all the help I received from Redragon, I couldn’t pass up the opportunity to pay them back.Why I bought the mouse:My old mouse was too small for my hand, and as I was increasing the amount of time I was working or playing at my computer, I needed something better. The extra custom buttons and 5 different profiles provide increased productivity for different activities. The finger rests reduce the strain on my unused fingers, and the lighting is a nice bonus touch. The software that allows you to customize the buttons is fairly easy to use, and provides limitless possibilities for how the mouse buttons are mapped.Operating system concerns:Customizing software is only available for Windows and my computer runs Ubuntu. Not a problem though as the mouse remembers what its buttons are mapped to regardless of the system, so as long as you have access to another Windows system where you can do the customization, moving the mouse between OS systems is not an issue (note: not all functions will work on other OS systems. “COPY” and “PASTE” functions did not on Ubuntu, but mapping them as combo buttons “CTRL+C” and “CTRL+V” works on both Windows and Ubuntu).Issue I ran into:During customization, WHEEL UP started being mapped the same as WHEEL DOWN, and the profile switch button was mapped as WHEEL UP. Went through about 1.5 weeks of trouble shooting with support, trying multiple computers, reinstalling the customization software, them sending a replacement mouse, and a promise to send a refund if no solution could be reached. Eventually, the technical team released a new version of the software, and the issue was fixed. Throughout the whole process, the support team was very engaging and very on top of the issue.Final thoughts:Regardless of the issues I experienced, I would recommend this mouse to someone interested in upgrading their computer setup. For being inexpensive, you get a very nice feeling mouse, complete with customizable inputs and cool lighting effects. If not this mouse, then at least another Redragon product, as the team dedicated to working out any issues you encounter is well worth the price of their products.

Great mouse
Works as it should. Definitely an upgrade from my wired mouse. I use it with my PS5 on various games from Fortnite to CoD, and most other games that support MnK. I use the computer program to edit buttons and they still save when you plug into the PS5 so no worrying if itll save or not

Probably one of the best Mouse I’ve used
First off, i purchased this in 2021, so i can speak for the longevity of this mouse. Most of the people i game with use these expensive name brands, and shun brands that have affordable quality like Red D.One thing I like is the option to save battery life by switching the RGB off. Also, the DPI options are nice and helpful in a pinch. the mouse is ergonomic enough, it feels nice and in your hand, although after having it for a while i may have just gotten used to it.The programming is the only downside to this product. I think the setup for custom colors in the RGB menu was kind of bad, so if that is what you like then this may be your only obstacle. I can say that the programming of the buttons was pretty easy, however, so if you use it for functionality over fashion, like me, then you will enjoy this with no downsides.A direct competitor with the other brands. Helpful for those that want to experience higher level gaming!

Por desgracia he tenido un pequeño imprevisto con el ratón, ya que dejó de funcionar sin motivo alguno pero el servicio de atención al cliente se han comportado de 10. Me respondieron rápidamente y me dieron solución sin ningún impedimento, mandándome otro ratón.El ratón es espectacular, su ergonómia es perfecta (por lo menos para mí, ya que se me duerme la mano con facilidad la y gracias a la posición de este ratón, he reducido mucho dicha molestia), tiene los botones suficientes para poner con macros y disfrutar de los juegos a tu gusto, el tacto es perfecto, muy buen acabado y rgb suficiente para darle el toque que quieres.Recomiendo mucho el ratón y la marca Reddragon!!!!

Eine super Maus.Sie liegt sehr gut in der Hand und die Ablage für die Finger finde ich einfach nur Klasse.Alle Tasten sind beliebig programmierbar.Und die Software funktioniert auch Fehlerfrei.