Sensibo Air PRO – Air Conditioner Smart Controller & Air Quality Sensor. Smart Thermostat for Mini Split, Window, Portable AC. Temp & Humidity Sensors. Google, Alexa, Siri & Apple HomeKit Compatible

Easy to use
It took less than 5 mins to load and update. I have it connected to my mini split and it works flawlessly.Highly recommended this product.

Frustrating Product, Troublesome Customer Service
I really want to like this product. The idea of I really want to like this product. The idea of a Nest-style thermostat with internet connectivity that interfaces with my Mitsubishi mini split is really tempting, but after three frustrating weeks of trying to get this to work, including several unproductive help sessions with the Sensibo customer service (and an appeal via snail mail to their corporate office), I have to conclude that the Sensibo system isn’t ready for prime time, and I would strongly caution anyone who wants more than a simple internet on/off switch to look elsewhere.6/27/24 UPDATE: I have written Sensibo support for help. After giving me very Tier 1 suggestions (“open app and click the +/- buttons to change temp), the company has not returned two further requests for help. I’ve also snail-mailed the corporate office in an attempt to get support. I’ve initiated a support request via Amazon. We’ll see if they respond. Due to this lack of support, I cannot recommend this product.There are so many different combinations of A/C head units and remote controls that my Sensibo is left confused and partially inoperable in most situations. When I got my Sensibo a few weeks ago I followed the instructions and attempted to program the unit by pointing my remote at it and pushing the ON/OFF button on the remote. The Sensibo beeped and I thought I was done. I could do basic things like turn my A/C on and off, change the fan speed, and even direct the vanes into different modes. GREAT! However, when it came to the most basic operation of thermostat control – changing the actual temperature setting on the A/C, the Sensibo failed utterly.On our Nest at our old house, I could log on and turn the temp to, say, 74 degrees. The Nest on the wall would change to 74 and the A/C would maintain the temperature to within a degree of 74, just like every thermostat in existence. Temp at 75? Nest turns on the A/C until it reaches 73, then turns off. That’s how a thermostat works. That’s how the Sensibo should work.However, on my Sensibo Air Pro, no matter what temperature I set on the app, my A/C unit stubbornly ignores me. Yes, the head unit would beep as if its set point had just been changed, but even after waiting several hours, nothing was different. The actual set point remains around 71/72 degrees. I currently have my unit set on 77 degrees and the Sensibo is stubbornly keeping the temperature at 72. It’s frustrating, not to mention wasteful of energy.So maybe it’s a case of the Sensibo and the A/C being out of sync (a problem with these remote-controlled A/C units that don’t provide feedback). I tested this by using the Sensibo to run the temperature all the way up to the highest point (80 degrees) and then covering the Sensibo and pushing the + button on the hand held remote to manually set the A/C to it’s max setting (also 80). This would ensure that the A/C’s internal computer was at max while the Sensibo was also set to max. Both things should agree. Thereafter, assuming I never used the handheld remote, any temp change on the Sensibo should be accurately tracked by the A/C unit. 72 would be 72, 80 should be 80. As long as I don’t touch the remote, the A/C and the Sensibo should stay in sync.Testing this, I changed the temp on the Sensibo to 76. What happened? The A/C started to cool aggressively until- you guessed it – the room went down to 71.What’s worse is that last night we woke up to a fridgid bedroom. I’d set the (calibrated) temp on the Sensibo to 72 and the room went all the way down to 66!I even went so far as to purchase a second unit, thinking the first one might be bad. After fighting with that for a week and getting similar results, I’m forced to conclude that the Sensibo units aren’t ready for the marketplace. There is a major miscommunication somewhere that results in completely unreliable temperatures. And, just in case, I tested every other appropriate Sensibo remote configuration file, working my way through their confusing naming scheme and trying out every possible configuration that matched my A/C unit (number of fan speeds, temp range, etc). I got the same behavior. (As an aside, it would be very helpful if Sensibo could tell you which silly named remote you were currently set on. Unless you write it down and keep the paper somewhere, when you come back there is no indication of what your unit is set to!)Finally, I emailed customer support for help and I could tell that whoever was on the other side of the email was selecting from a list of standard replies. At one point, while going into great detail about my issue, I received an email that said:”Please follow these steps:Open the Sensibo app.Try adjusting the temperature directly from the app.”In short, they told me to try changing the temperature. Helpful? I’ll let you judge, but it very much felt like a brush-off to me. “Sorry, we want you to spend over $300 buying our product, but we don’t want to actually help you use it”So in short: My Sensibo Air Pro is inaccurate and untrustworthy, the onboard temp and humidity sensors are _badly_ out of sync (no, Sensibo, it’s not 80% humidity in here- we have a dehumidifier set to 50% and a set of SensorPush units to confirm we’re within 1% of that value), customer support is unhelpful (they’ve stopped responding), and the amount of time I’ve spent trying to get it to work is outrageous.I’m still within the Amazon return period on these units and will try my hardest to get them to work. Like I said, I really want to like them and use them, but at this point I have no other choice but to conclude that they’re an expensive gimmick that’s not ready for the marketplace.UPDATE: Still fighting with this unit. I went ahead and purchased another unit via Amazon and the company sent me a USED unit that was associated with another account. Because it hadn’t been released by the prior user, the Sensibo was unusable. I am sending them back for a refund and recommend that potential purchasers look to some other product than the Sensibo.FINAL UPDATE:I turned the AC on using the AppI changed to heat on the app and set the temp to 80The room temp rose to 79 (close enough).I then changed the mode to cool. I DID NOT LOWER THE TEMPERATURE AT ALL. I LEFT IT AT 80.The Sensibo beeped and I watched as the room temp dropped several degrees to around 73-74.I laughed the laugh of the man who has stared into the darkness and witnesses crappy products with slick marketing campaigns. I laughed in pity for Sensibo’s investors.This behavior does not happen when I use the AC handheld remote. When I use the handheld, the system operates normally.There. Is. A. Problem. With. The. Sensibo. Units.I’m returning all three of these units and marking them “BROKEN”. At this point I have no other choice, nor do I have any desire to keep troubleshooting this product. It’s taken far too much time and effort on my part.Disappointed

Alors dubitatif au départ mais avec un espoir dans mes attentes et franchement c est un appareil qui change tout.- facilité d installation il copie simplement le signal de votre télécommande- une interface de gestion qui est bourré d option et de système d analyse de votre environnement.- par exemple vous indiquez la température a ne pas dépasser en maxi et consignée une action de votre climatiseur-vous indiquez une température sous laquelle il ne faut pas descendre et consignée une action du climatiseur …Rien que ces deux options …vous permettez de faire de sacrée economie .De plus vous pilotée avec votre téléphone l appareil , ce dernier analyse le fonctionnement de votre appareil , gestion des moisissure ,analyse de bon fonctionnement ,analyse de l aire etc..c est un outils indispensables si vous souhaitez faire de réel économie et maîtriser votre environnement.

Desideravo rendere smart due split Daikin a cui non potevo installare la scheda smart nativa. Con Sensibo Air ho risolto. facilissima configurazione. varie comandi coerenti, possibilità di programmazione, compatibilità con segnali dati dal telecomando originale. ottimo anche la cronologia dei comandi, la possibilità di calcolare approssimativamente i consumi. Interessante la possibilità di misurare polvere e CO2 anche alla luce delle attuali direttivo per case vacanze.