Electric Bike for Adults 1350W Peak, 48V 20AH Battery Ebike, 26″ Fat Tire Full Suspension Electric Mountain Bike, 80 Miles Range, 28 MPH, 8 Speed, Torque Sensor, Labrador Pro

Very pleased!
I love my Puckipuppy Labrador! This bike is perfect for what I was wanting. I am 5’11” and 185lbs, and the riding position couldn’t be better. Assembly was not difficult but I think the instructions could have been more clear about orientation of the handlebars and which bolts mount the kickstand. (It’s the longer ones) It’s built like a tank and has absorbed my few spills on challenging trails like a champ. Unfortunately, at 75 pounds, the weight is like a tank as well, so off-road don’t expect to be able to get up every incline that has loose rocks and/or bulging roots without dismounting. The weight also makes it difficult to maneuver in tight situations, and it can tend to try to get away from you on steep off-road downhills with loose rocks. For comparison, a friend bought a similar bike with the same power that is 65 pounds. I still like my puppy better for several reasons: the comfortable seat, the display, the tires, the rearview mirrors (even though I had to make several modifications to prevent them from shaking so much you couldn’t see in them, but his had none at all), the overall design and look, and most importantly the availability of replacement parts and an accessible responsive customer service team. I was very disappointed in the headlight for the first few weeks because it was not as bright as I wanted and I couldn’t get it to shine straight in front of the bike at the right downward angle. Mounted correctly, it was shining way up and to the right. I even searched extensively for an aftermarket one, but I could not find any that would fit the bike’s wiring The puppy customer service team could not provide any recommendations either. Finally, I kept making adjustments until I realized I could bend and rotate it to where it looks warped on the bike, but it is shining straight and at the correct angle. I would like it to be brighter, like my friend’s headlight, but it is now adequate. At first I was disappointed in the tail light, because it is not hardwired into the electronics and you have to charge it separately with a USB2 adapter. But now that I purchased a rear rack and tail pack, I am glad that it is flexible so I could mount it at the back of the rack instead of around the seat post where it is intended. My bag would’ve completely blocked it. I have only had one real issue with the bike, which I have owned and been riding for several months. That issue is that my rear brake lever recently became much softer, where when you squeezed it, it would almost be touching the grip. The owners manual claims there is a way to make an adjustment on the handlebar assembly to tighten the cable, but I was not able to figure out how to do this. It is not your typical two nut assembly that is used on dirt bikes and other bicycles. My son who is a mechanical engineer could not figure it out. My other friend who has been working on motorcycles for the past 20 years could not figure it out. I reached out to customer support, providing the owners manual instructions and pictures, but they were not able to give me any advice. They did completely take care of the problem for me, however. They told me to take it to a local bike shop, have them make the adjustment, and they would reimburse me for the cost. I did that, and their tech found a tiny little recessed bolt in the assembly that you can tighten and loosen to make the adjustment. Puppy gave me an instant credit as soon as I emailed them the invoice. The tech also adjusted the Derailleur to perfection, which was great since it was quite out of whack as delivered. With all these complaints I have made, why the 5 stars? The bike is just that good, provides so much value at this price point, and is more fun than I could have imagined. I have been able to resolve every issue to where I am very pleased. Although their support team is not knowledgeable about the bike, they have the authority to take care of issues to the customers satisfaction.

Puckipuppy, what a great bike.
Why did you pick this product vs others?:I chose Puckipuppy bikes after doing a lot of YouTube and Amazon reviews research. I found the price and features a great value. The shipping was extremely fast. Packaging was well done. The assembly instructions could have more complete. They lack instructions for some of the accessories. The instructions provided were well written. This bike is comfortable to ride and has good power. I’m 6’, 200lbs and pleased with my purchase. 

I recently purchased the PuckIPuppy Labrador e-bike, and I couldn’t be happier! The bike was incredibly easy to assemble—took me less than 30 minutes. It’s impressively fast, reaching speeds of up to 45 km/h, which makes my daily commutes exciting and efficient. Not only is it great for city riding, but it also performs excellently as a mountain bike, handling rough terrain with ease. The ride is smooth, and the handling is top-notch, making it perfect for both urban and off-road adventures. The sleek design and added features enhance the overall experience. Highly recommend this e-bike for anyone looking for a fun and reliable ride!

Great bike. Easy to put together and rides like a dream. Customer service was great as well as they reached out to see if i was happy with the bike.